The program is designed to assist its participants in expanding the role they play in the community and improve their quality of life. The individuals fulfill the goals that they set for themselves through community and volunteer activities as well as facility-based training that improves upon their ability to retain social and life skills.

The individuals participate in community and volunteer activities 3 – 5 times a week. Our facility-based training offers training in a classroom setting that allow individuals to transition to different learning centers throughout the day according to their individualized support plan.

Daily curriculum emphasizes skill development and retention. The curriculum consists of the following: Social Skills; Behavior and Anger Management; Art and Music Therapy; Technology, Keyboarding and Internet; Fitness, Recreation and Relaxation; Functional Academics such as counting money, reading, and writing skills; and Dining and Domestic Skills.

Participants can talk to staff any time they are unhappy with their services, and DIVERSITY will try to improve the issue. DIVERSITY staff will help the participant contact their guardian or their case manager if needed. Please refer to the Program Manager for the entire Policy. If things still aren’t okay, participants or guardians can file a verbal or written grievance. A grievance is a concrete way of telling DIVERSITY that you are unhappy about something and asking for someone to help you with it. Grievances should be submitted to Michelle Whittingham, Program Director at mcwhittingham@onedivesity.org or 804-276-1600. This information is also located in each program. DIVERSITY will respond to a formal grievance within 7 days. If the issue cannot be fixed, a team meeting will be called for additional help in strategizing potential solutions. If the participant or Legal Guardian does not feel they are receiving necessary assistance to resolve their complaint from DIVERSITY, they can contact Regional Human Rights Advocate, Sharae Henderson at 804-524-7479 at any time for additional assistance.