Whether moving out for the first time or wanting to try a new residential environment, this program provides services in a home in which an individual lives with other individuals with developmental disabilities receiving supports from paid staff. These supports include skill building and ongoing supports with Activities of Daily Living (ADL’s), Independent Living, community access, physical and behavioral health, as well as general supports.

Residents are supported in developing their individual interests and to make personal choices about activities inside and outside the home environment. They are encouraged to stretch and expand outside of their social “comfort zones” to pursue activities and programs as far as their skills and abilities will allow them. Supports are available 24 hours a day, 7 days a week.

As a practice the homes only have female staff supporting the ladies and male staff supporting the gentlemen in their quest to learn new skills and transportation to and from day activities, appointments, shopping and other outings are provided.

Participants can talk to staff any time they are unhappy with their services, and DIVERSITY will try to improve the issue. DIVERSITY staff will help the participant contact their guardian or their case manager if needed. Please refer to the Program Manager for the entire Policy. If things still aren’t okay, participants or guardians can file a verbal or written grievance. A grievance is a concrete way of telling DIVERSITY that you are unhappy about something and asking for someone to help you with it. Grievances should be submitted to Michelle Whittingham, Program Director at mcwhittingham@onedivesity.org or 804-276-1600. This information is also located in each program. DIVERSITY will respond to a formal grievance within 7 days. If the issue cannot be fixed, a team meeting will be called for additional help in strategizing potential solutions. If the participant or Legal Guardian does not feel they are receiving necessary assistance to resolve their complaint from DIVERSITY, they can contact Regional Human Rights Advocate, Sharae Henderson at 804-524-7479 at any time for additional assistance.